Returns & Exchanges
At Apothékary, we want you to feel the full benefits of our herbal remedies; if your order isn't the perfect fit, we offer a 30-day window for returns or exchanges on all unopened products. Our goal is to ensure your wellness journey is seamless and supportive from the first drop to the last.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the unused items in their original packaging to ensure they are protected during transit back to our apothecary.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Process & Refund
Once our team inspects the returned items, we will issue a refund to your original payment method or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing